Salesforce Certified Administrator

Salesforce Certified Administrator

Salesforce Certifications

Salesforce Certified Administrator (WI22)


ADM-201 – An Overview


Salesforce is the world’s number 1 CRM software solution provider. It offers a versatile certification portfolio validating diversified skills at multiple levels.

Salesforce Certified Administrator (WI22) is a valuable career-oriented professional credential from the Salesforce certification portfolio. Let’s take a closer look at this certification.

What Is CRM

CRM stands for Customer Relationship Management. It’s a technology used to manage interactions with customers and potential customers. A CRM system helps organizations build customer relationships and streamline processes so they can increase sales, improve customer service, and increase profitability.

Customer Relationship Management (CRM) is a strategy for managing all your company’s relationships and interactions with your customers and potential customers. It helps you improve your profitability.

More commonly, when people talk about CRM they are usually referring to a CRM system, a tool that helps with contact management, sales management, workflow processes, productivity, and more.

Customer Relationship Management enables you to focus on your organization’s relationships with individual people – whether those are customers, service users, colleagues, or suppliers. CRM is not just for sales. Some of the biggest gains in productivity can come from moving beyond CRM as a sales and marketing tool and embedding it in your business – from HR to customer services and supply-chain management.

The Salesforce ADM-201

Salesforce Certified Administrator Exam help customers increase sales rates, speed up long sales cycles, and solve the like sales challenges with Salesforce CRM. If you face similar issues, you can turn to ScienceSoft’s Salesforce consultants to make your Salesforce CRM a valued helper for your sales team. And in the article below, we show what it takes to have your own certified ADM-201 in the team.

Candidates should be able to successfully design and implement maintainable and scalable Sales Cloud solutions that contribute to long-term customer success.

  • Consulting
  • Implementation
  • Migration
  • Customization
  • Integration
  • Support and evolution

Salesforce Certified Administrator (WI22) Program

The Salesforce Certified Administrator (WI22) program is designed for consultants who have experience implementing Salesforce Sales Cloud solutions in a customer-facing role. The audience has proven experience with the administration and configuration of a  Salesforce application, as demonstrated through successful completion of the Salesforce

Certified Administrator exam. The Salesforce Certified Administrator (WI22) is able to successfully design and implement maintainable and scalable Sales Cloud solutions that meet customer business requirements and contribute to long-term customer success.

Audience Description: Salesforce Certified Administrator (WI22)

A Salesforce Certified Administrator (WI22) designs and deploys solutions that support customer business processes and requirements using Salesforce applications. The consultant has experience designing solutions that optimize the Sales Cloud functionality and can lead the implementation of these solutions within a customer organization. The consultant has experience working with sales and marketing organizations and has expertise in Salesforce applications, including the knowledge needed to implement multiple applications in common customer scenarios.

Salesforce Certified Administrator (WI22)s are interested in demonstrating their expertise as cloud computing implementation consultants; with a specialty in Salesforce automation.

The Salesforce Certified Consultant has 2–5 years of experience as a senior business analyst and has developed the skills outlined below:

  • Structured skill set for the consulting practice
  • Experience with the full project lifecycle of Sales Cloud implementations
  • Strong analytical and problem-solving skills
  • Deep knowledge of the Salesforce product lines
  • Solid understanding of Internet technologies and cloud computing
  • Solid understanding of data management and database concepts
  • Familiarity with software development life cycle
  • Ability to:
    • Design and implement successful solutions
    • Anticipate and mitigate risk
    • Meet and manage customer expectations
    • Increase customer confidence
    • Consistently deliver effective business solutions
    • Manage solution delivery and any issues that arise
    • Build solutions that are scalable and maintainable
    • Set up change management practices to ensure long-term solution success
    • Troubleshoot and resolve issues
    • Prioritize and escalate customer issues

About The Exam

The Salesforce Certified Administrator (WI22) exam has the following characteristics:

Content:                              60 multiple-choice/multiple-select questions

Time allotted:                   105 minutes

Passing score:                    68%

Registration fee:              USD 200, plus applicable taxes as required per local law

Retake fee:                         USD 100, plus applicable taxes as required per local law

References:                        No hard-copy or online materials may be referenced during the exam.

Delivery options:             Proctored exam delivered onsite at a testing center or in an online proctored environment.

Prerequisite:                     Salesforce Certified Administrator credential

Preparing For The Exam – Salesforce Certified Administrator (WI22)

Salesforce certifications are considered valuable credentials among professionals. These certifications are designed to define a career pathway.  Salesforce Certified Administrator (WI22) is an elite certification in the Salesforce certification portfolio. It defines an exciting career line with premium credentials. Preparing for the Salesforce Certified Administrator (WI22) is not a difficult task, provided a good plan accompanied by a persistent strategy is there. The key to success in any exam is the training material. For the preparation of the Salesforce Certified Administrator (WI22) exam, is a very reliable source. offers a comprehensive training package for the preparation of the Salesforce ADM-201 certification exam that includes premium quality PDF and Testing Engine. All of the training material provided by is backed by a money-back guarantee for sure success in Bthe first attempt. Braindumps by are known for the accuracy. offers a free demo for try-before-you-buy. ensures the quality of the training material according to the guidelines provided by the relevant exam vendor. Right training material is a must for any certification exam.


CRM is the backbone of any modern business. The corporate world spends billions of dollars on CRM. It is the largest segment of the global software market. Salesforce is the undisputed market leader in CRM. It is leaps and bounds ahead of the competition. All of these factors create a huge employment market across the globe. Being the market leader Salesforce makes up most of the job market. Salesforce credentials are among the most in-demand skillsets in the CRM industry. Salesforce Certified Administrator (WI22) is a premium certification in the Salesforce certification lineup.  Those pursuing a sustainable career in Salesforce should consider this certification which can bring exciting career dimensions for them.


scroll to top